Privacy Policy
Last updated:01/01/2026
Introduction
Unity Bookings & Events ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, why we collect it and how you can exercise your rights.
Data we collect
- Account and profile data: name, email address, organisation and related registration details provided when you create an account or register for an event.
- Event & booking data: selections you make when booking, payment and ticketing information.
- Usage data: information about how you use our website and services (IP address, device, browser, pages visited, timestamps).
- Support & correspondence: any messages you send us (support requests, feedback).
How we use your data
We use data to provide and improve services, process bookings and payments, communicate about events, provide support, and to meet legal and security obligations. We also use aggregated or anonymised data for reporting and analytics.
Legal basis
Where applicable we process personal data on the basis of consent, contractual necessity (to provide the service), legitimate interests (for analytics, fraud prevention and service improvements) or to comply with legal obligations.
Sharing and third parties
We may share personal data with trusted third-party service providers who perform services on our behalf such as payment processors, email delivery, analytics and hosting. We require our providers to protect your information and only process it as instructed.
Data retention
We retain personal data only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the data type and purpose.
Your rights
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion (where we have no legal reason to retain it).
- Object to or restrict processing in certain circumstances.
- Withdraw consent where processing is based on consent.
To exercise these rights, contact us using the details below. We may need to verify your identity before responding.
Security
We implement reasonable technical and organisational measures to protect personal data. However, no internet transmission or system can be guaranteed to be100% secure.
Cookies and tracking
We use cookies and similar technologies. See our Cookie Policy for details on what we use and how to manage preferences.
Contact
If you have questions or wish to exercise your rights, contact: privacy@unitybookings.events.